E-commerce
Order Management
System
Winqo Hub is an OMS built for cash-on-delivery sellers: take orders from every channel, confirm them on WhatsApp, book couriers and track every parcel from one dashboard.
What is an order management system?
An OMS manages an online order from checkout to delivery, payment and returns, so your team works from a single source of truth instead of spreadsheets, chat threads and courier portals. For COD-heavy markets like Pakistan, a good OMS also reduces fake orders and returns by confirming orders and verifying addresses before dispatch.
One workflow, from order to delivery
Pick a stage to see how Winqo Hub handles it.
All your orders in one place
Stop switching between store admin, chats and sheets. Every order from every channel appears in one live list with status, items, customer and courier.
- Shopify, WooCommerce and manual orders
- Filter by status, city, courier or date
- Bulk actions for packing and dispatch
Confirm and verify before you ship
Send an automated WhatsApp message to confirm the order and address. Customers reply in their own language and the status updates by itself.
- Order confirmation and address verification
- Works in any language
- Cancelled or unreachable orders flagged early
Book any courier in one click
Compare couriers, print labels and book without leaving the dashboard. Tracking updates flow back automatically.
- TCS, Leopards, Trax, PostEx and more
- Labels and bulk booking
- Live tracking and delivery status
Stock that always adds up
Track inventory across warehouses and sync orders and stock with Splendid ERP, so accounts and operations never disagree.
- Multi-warehouse inventory
- Splendid ERP sync
- Low-stock visibility
Everything you need to run orders
Built for the way Pakistani e-commerce actually ships.
Unified order inbox
Shopify, WooCommerce and manual orders land in one dashboard, so nothing sits in five tabs.
COD confirmation on WhatsApp
Confirm cash-on-delivery orders with customers before you ship and cut fake and returned parcels.
Address verification
Catch incomplete or wrong addresses early and fix them with the customer before dispatch.
Multi-courier booking
Book and track TCS, Leopards, Trax, PostEx and more from one screen, with labels and live status.
AI agent for CRM
Winqo Agent answers customers on WhatsApp, Messenger and Instagram in any language, 24/7.
Inventory and ERP sync
Keep stock accurate across warehouses and sync with Splendid ERP for accounts and reporting.
Returns handling
Track returned and undelivered parcels, restock them and see which couriers or areas cause the most returns.
COD reconciliation
See what cash is collected, pending or short, order by order and courier by courier.
How Winqo Hub works
Go live in four simple steps.
Connect your store
Link your online store and sales channels. Orders start flowing in automatically.
Confirm and verify
Customers confirm the order and address on WhatsApp before it is packed.
Ship with any courier
Pick the best courier, print the label and book in one click.
Track and settle
Follow every parcel, handle returns and reconcile COD payments.
Who it is for
If orders are growing faster than your team, this is for you.
Online stores
Shopify and WooCommerce sellers who are outgrowing spreadsheets.
COD brands
Businesses where most orders are cash on delivery and returns hurt margins.
Multi-warehouse sellers
Teams who ship from more than one location and need one view of stock.
Growing support teams
Teams who want an AI agent to handle repetitive customer chats.
Spreadsheets vs Winqo Hub
See what changes when your orders run on an OMS.
Frequently asked questions
Quick answers about order management with Winqo Hub.
What is an e-commerce order management system (OMS)?
An OMS is software that manages an order from the moment a customer places it until it is delivered, paid for and, if needed, returned. It brings order intake, confirmation, inventory, courier booking, tracking and COD reconciliation into one place.
Is Winqo Hub suitable for cash-on-delivery businesses in Pakistan?
Yes. Winqo Hub is built around COD workflows: automated order confirmation and address verification, courier integrations and COD tracking.
Which couriers can I connect?
You can work with leading couriers such as TCS, Leopards, Trax and PostEx from the same dashboard.
Can I use it alongside my existing store or ERP?
Yes. Winqo Hub connects to your store and offers ERP sync with Splendid ERP, so you do not have to change how you sell.
Does it support customers who write in Urdu or Roman Urdu?
Yes. Confirmation messages and the Winqo Agent work in any language, so customers can reply the way they naturally write.
How is Winqo Hub priced?
Plans are based on monthly order volume, with optional add-ons and pay-per-message bundles. See the pricing section on the Winqo Hub page.
Ready to take control of your orders?
See Winqo Hub in action. Want an AI to handle customer chats too? Explore Winqo Agent.